MOQ: 50 pieces for all products.

Yes, you can mix different styles/designs to meet the 50-piece minimum order quantity. However, each design should have the same size and plating/color process whenever possible. Please contact us with your specific requirements for confirmation.

Slight color differences are normal due to screen display settings, lighting, and the production process. We will try our best to match the colors in your design, but exact color matching cannot always be guaranteed.

 The tooling fee covers the cost of creating the mold used to produce your custom design. Since each custom product requires a unique mold, this is a one-time setup cost for production.

In some cases, the mold fee can be refunded or waived when your bulk order reaches a certain quantity or amount. Please contact us for details about our bulk order policy.

Sure! Please send us your design, and we will create a mock-up for you.

Of course. We'll send you the final mock-up for approval before starting production, giving you a chance to review every single detail. Rest assured, we will produce everything exactly as shown in your confirmed design.

It depends on the situation. If production is already underway, we unfortunately won't be able to accommodate your request. However, if we haven't started yet, we can definitely make adjustments. We will check with our production team regarding the current status and keep you updated. If changes are still possible, we'll do our best to make it happen.

Yes, no problem.We have multiple packaging customization services available. Just send over your packaging preferences together with your final design confirmation.

Of course! We will keep you updated on the production progress. Once it's complete, we can send you photos of the finished products.

We can provide you with a random sample (free of mold fees) so you can check our craftsmanship and quality. However, if you need a custom sample that matches your specific design, it would require creating a single custom mold, which unfortunately we are unable to support.

Each item is custom-made specifically for you. Please allow 7-15 business days for us to design, craft, and quality-check your item before it is shipped. For complex custom designs or bulk orders, production may take slightly longer. We will notify you if additional time is required.

Once your order has been crafted and leaves our facility, estimated delivery times are as follows: Standard Shipping: 10-20 business days. Express Shipping: 3-7 business days. Please note: Total Delivery Time = Production Time + Shipping Time.

Generally, we require full payment. For bulk orders, we require a 50% deposit before the start of production. The remaining 50% is due before your items are shipped.

We require full payment upfront, as producing these items involves significant costs. However, you are welcome to review our craftsmanship and quality before placing an order. We can share photos and videos of our work, along with a list of brands we've partnered with, so you can get a better understanding of who we are.

After you place the order, we will provide our bank account details, including the beneficiary name, bank account number, SWIFT code, and bank address. You can make the payment through your bank or online banking service. Please send us the payment receipt after transfer for confirmation.